Have you ever jumped over a fence to get to a concert? After suffering from technical issues, fans were able to attend Britain’s biggest music festival for free, so modern equivalents could have popped up on Saturday.

“Once again, we apologize for the problem in the first part of the stream,” festival organizer Emily Ebisu said in a tweet. “But thank you for all the messages of support and the incredible reaction we have seen to the film itself.”

The “Live at Worthy Farm” show started at 7 p.m. local time (2 p.m. EST), but within minutes fans were the first to play, Wolff, even though they had already paid for it. I was complaining online that I couldn’t see Alice.

In a statement, Glastonbury’s streaming partner Driift said the technical failure had been “devastated.”

Online event organizers who have hosted artists such as Niall Horan and Andrea Bocelli sent a replacement link two hours after the show started, making it available to fans for free.

Ana Bravo Diaz, who tried to access the festival online from Madrid, said: “In the end I got to see the whole festival, but of course the makeup of the event is as important as the festival he should meet. I did not reach it. ”Spain after paying the ticket.

She told CNN on Sunday that she couldn’t access the stream for two hours, and even if she did, she wouldn’t be able to go back until the show was over.

Bravo Díaz said no direct refunds are offered, but Driift has made it available to anyone who wants to request a form. Anyone who purchases the ticket will be able to access the Sunday feed and the watch link will be available until May 30.

Driift sent a second statement to CNN on Sunday saying it was “humiliating” and that the technical issues were unacceptable.

“Driift is neither a technology company nor a media platform. It relies on third-party companies for certain aspects of streaming, ”he said. “This supplier identified the cause of the problem last night. We are awaiting a full technical report, but there have been no issues for ticket buyers to access the following feeds in North America or Australia. ”

The event company has apologized to artist and client Glastonbury. He added that he does not make any money from the live broadcast events.

Glastonbury did not immediately respond to the request for comment.

Tickets already purchased will carry over to 2022. Glastonbury will host its second event in five years, after a year of vacation in 2018 and two back-to-back canceled events.

Grammy-nominated director Paul Dugdale will create a five-hour film that takes viewers on a virtual tour of the festival venue. The other three streams configured for other time zones were not affected by the malfunction.

“We are dedicated and moving in making this film and we are very proud of it, and we are very grateful to all the artists who took the time to provide such a great performance. “I do,” Ebis said in another tweet.

The show will air again on Sunday.

Internationally renowned events typically take place on over 900 acres of Ebisu Somerset Farm in the South West of England.

The 2019 festival drew 175,000 attendees and featured performances such as The Cure, Stormzy and The Killers.

Glastonbury, arguably the world’s most respected live music event, has been in the spotlight of scintillating British and global stars such as David Bowie, The Rolling Stones, Oasis, U2 and Beyonce since its first date in 1970. I did it.